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Sunday, May 26, 2019

Red, My WAR HERO Dad


Memorial Day 2019: My recently deceased dad went by the nickname “Red”, because of his auburn Irish locks and may the Blarney Stone rest his peace on this Memorial Day wherein we honor our soldiers. I salute! Red was a veteran soldier of the World War, but his toughest engagement on the battle ground for that life-liberty-pursuit to happiness came about right here in the Homeland - that which he fought abroad to protect. In the end, after a tough fight don’t mess with me Irish the craic was good, he lost and that makes this Memorial Day so different to me. This is a true story every child with aging parents should take heed, as when we are the adults in the room we have before us a duty to stead that heed. We cannot become complacent our duty to protect those soldiers and let that EXXON Valdez go off-course off-radar again! We owe it to these veterans, we must turn up the heat of vigilance to not just honor thou “in uniform” service, but protect when the silent enemy attacks “in country”. I grew up in New England, typical American family wherein WWII and Korean War dad veterans enjoyed being the bread winners after returning home in victory and America was on a roll “My Country ‘Tis of Thee”! Sweet Land of Liberty yes, what the soldiers fought to preserve for future generations I am one that benefitted from such war-torn bravery abroad. It is called “Freedom”! Soon enough though in my youth, more trying times came about with the Vietnam days and then into the hi-tech arena we were all thrown - talk about a melting pot! Along with the other “pot” that was also part of the scene, “Make Love Not War”. Yes, that “weed” that is no longer outlawed was an ingredient that was all part of the equation in “greed seeking” as money to be made! And look where we are today with trying times, blame enough to go around as when we have a Congress that cannot act responsible we should take the Jack Marler stance of “No Taxation without Representation” as was set with precedence back in 1956 in United States v. Marler. Ok, stalking Congress early on this broadcast is fair game, as there exists shame-shame more than enough to go all-around the merry go-round upon that government body’s 500-plus elected membership in worship “deadbeats”. Blame AMEN, with respect to what follows this true story that which condemns that legislative branch’s no action policy authority. Now the emerging technologies of the 70s changed how we conducted business, everything at our fingertips with speed of attention such an attraction hold on to your hat - or hairpiece! And it was also an age wherein wealth success set our goals, encouraging signs that with hard work one could reap the benefits of wealth there for the taking all-inclusive sea to shining sea - so we thought. With money, it invites crookedness behaviors. Regardless of the negative fallout that “money” cannot buy happiness, not only were we learning in kindergarten to “be nice” but how to make that money, then invest that money to make more money. Even if a small pittance of an income from a paper route - invest make it rich. My dad taught me early on about stocks, with Gerber and Alpo! We really blew it when we said no to the Colonel, as his fried chicken lives on and what started off as penny stock is today royalty. At the time I found an interest in the hi-tech sector, not drumsticks! And even if there was found no interest in Wall Street because baseball was a whole lot more fun, there existed that still all-important investment, through “home” ownership - it was the elementary success story and after that it was all extra! But there came reason enough to at least work towards such goals as there came no harm in trying. Yes, everybody could make it rich was the sentiment that drove the nation - keep the victory train momentum going as a free nation finds no bounds and wealth dreaming helped that joyride. There existed many ways of making it rich and dying poor was not an option, it was becoming a thing of the past of the past the “Indigent Burial” grounds…hold that thought. My dad - like most of our dads - was a hard-working American, with a white-collar trade as an accountant - so he knew the numbers scene and carved a career filling out hand-written spread sheets and that allowed him to provide and raise a family. Most of the business ventures back then were owned by the Jewish, and they treated my dad very good - it had something to do with the outcome of the World War! So my dad understood the numbers game, when an eraser was an eraser and an electronic calculator was still a luxury and a slide-rule ruled. Upward mobility, when dad could finally buy a used car that didn’t need a running jump start from 3-healthy boys that by age 10 were used to pushing junk heaps down Clarner Street, in Pawtucket Rhode Island. We knew that by the time we had accelerated the rust-bucket heap to the Heal’s house the engine would fire up, a big cloud of black smoke would follow us home. This was all before environmental issues alarmed us. All-in-all, our family and neighbor families alike the epitome of true middle-class American success, neither rich nor poor. Other signs of success, how about the refrigerator always filled with cuts of meat from the butcher - like veal-loaf - and mom didn’t work so stayed home to bake goodies we could enjoy after she cooked our meals. My mom worked 18-hours a day, and in return just wanted a smile. So it was a good life, with happiness found throughout the surrounding neighborhoods of diversity and family time chats at dinner all part of the American scene just “Leave it to Beaver”! I moved away from the east coast and ended up in Alaska, a dream come true working the Trans-Alaska-Pipeline. But I always maintained contact with my parents far and away, and visited regularly or when needed or when back that way on a business trip. But with technology, especially in the Ma Bell sector, it made communicating enjoyable and even a nicer chore when cell-phones entered the country. So with vigilance in communicating, I always thought I had my finger on the pulse, to how my parents were faring. A happy voice speaks well for itself! Following retirement, my mom and dad kept very busy, traveling over to Aruba and they enjoyed acting out a lifelong fantasy, like “Dancing with the Stars” and indulged in the swing thing, which was good for keeping up that mobility when age sets in and starts to deprive one’s motor skills. All told, they were a happy couple living that “Life of Riley”, owned a home with a pool and a car and a TV and income enough to go out for clam cakes and chowder every Friday over at the Polish Club Social Hall. My dad was Irish, my mom French! Now dad and mom maintained that lifestyle through Social Security and Veterans income that which allowed for about $2000 per month. And to make ends meet, when necessary cashing in some retirement benefits to supplement the income stream. So even though not “rich” by any stretch of the imagination, they were happy and maintained a comfortable lifestyle. But when my mom started showing signs of memory loss, there came a change of what they did as a couple. And for the most part by that time this onset in diminished mental cpacity, my mom stayed home watching the Cardinals in the backyard bird-feeder and dad would spend a little time over at the local casino, a few times a week or playing cards at the local senior citizen’s center. He liked getting out and meeting people, especially other Veterans and sharing war stories. That said, things seemed to be in order and never once did I ever sense or see a problem that would in the end send my father to his deathbed a “poor man”. That occurred just last week and I thank God that “Debtor’s Prison” was outlawed at the turn of the century. What I offer herein is probably a common denominator theme, not at all an anomaly, but premeditated dereliction in duty upon our aging War Veterans - as they are vulnerable and when it comes to another man’s wealth that “greed” is today a WAR and our elders are losing the battle. Sad, when they fought to protect “We the People”, maybe we would be better off under communism! It all started when mom and dad were still in good health and some needed repairs to the pool on their property allowed for some young punk at a local bank to offer up a “Home Equity Line of Credit” with no guts, no questions asked a limit of $60k in greenbacks just sign on the dotted line. My parents’ property was paid in full and valued at $250k, and it was all they really had with respect to any “inheritable” asset. But so easy for the banker to see that asset as valuable collateral. Hey, borrow money pay the piper that interest! And that is wherein it all started to fall apart, greed seeking bankers empowering my parents with “fabricated” wealth that was to set a dangerous precedence as it was way too easy to fall into this trap - victim abuse. This loan was approved without any semblance of responsibility on the bank’s part and repairs to the pool were minimal - something my dad felt a good idea to commence before the property was placed on the sale block - sometime in the near future. The bank should have proposed a loan, even if in equity, with limits. It was just too good a deal to be true and was allowed but for a single reason, elder abuse. Look, my dad did not need access to that much money without any restrictions, Many will disagree, put yourself in my shoes. The home and its inherent equity was all my parents had, as that is what many of our dads and moms felt meant success and something they would eventually leave as an inheritance. With the equity loan, it became a convenient ransom “note”. Why allow such an easy way to sabotage that home’s worth and value, with debt so easily consuming what should have been restricted. That asset provided a home ‘til death do us part”, and then it would be something the surviving children would enjoy, in kind or in value. Getting such a lucrative “equity loan” no questions asked, it was the banking institute preying on the vulnerable. There should be a law or some common sense from the banks - but they don’t care as the property secures their interest with interest. It is a no-loss venture for the banks. Get the point, they make money on this ritual and could care less if irresponsible behavior takes over - like gambling! When mom got to the point from a medical standpoint wherein dad could not take care of her on a daily basis, they sold the property “outright” and moved into affordable housing close to medical facilities. But by this time with the “Equity Line of Credit”, because it was an easy target, well it had ballooned in dept to well over $120000 as when it reached the $60k benchmark limit the banker convinced my dad to increase the limit? All that was required was a verbal “Yes”, like kids in a candy store! One would ask how and what for such debt so soon - it was taken away in running up payments for a “scam” that addicted my dad. In his life and career wherein he was always gainfully employed and bringing home the bacon, he never made it “rich” and when a too good to be true opportunity invaded his peace and tranquility to be left alone, it took its toll. Yes, he had been taken by a get rich scam that sounded so innocent but designed to be successful, for the crooks that continue to this day to engage in criminal activity allowed to survive - get the point, as it continues on today. Said again, there were no signs of financial abuse, no outwardly signs and the only way an outsider would have known such was going on behind the scenes would be through access to bank accounts - and that is something that our elders are not likely to give away so easily. Just like trying to convince a 50/50 driving habit can be dangerous - especially when one cannot find his or her coke bottle glasses. After my mom passed away, things seemed pretty tame still, and it appeared no intervention by the children was necessary from a financial oversight standpoint. Everything looked OK from the outside. And there appeared to be a breather in the “scam” as his bank account went sad during this time, but that would not stop the madness in throwing money away to the crooks.  Now by this time, my dad had already set up a “Trust” with the successor trustees and beneficiaries well defined in a legal document and paid off the “Equity Loan”, which did make a considerable dent into the inheritance but with the sale of the house it allowed about another $120000 to be invested in the “Trust” - for maintaining lifestyle and the remaining wealth someday turned over to the surviving beneficiaries of the “Trust” - the two surviving brothers. Again, up until this time period my dad was of sound mind, so no interference was necessary - little to my knowledge that was a weak assessment on my part as things were not sound financially. A few months after my mother passed, maybe out of boredom and with another opportunity exciting my dad as maybe he had forgotten what happened the last go around like maybe the criminal element in perpetuity knows when a surviving spouse is vulnerable, just offer up some shenanigans that sounds reasonable. Like that last-ditch effort to make it rich, one last time take a chance!  And it occurred right along the time my dad was to receive the balance check from the bank for the property sold after payoff of the equity loan - like was someone spying on my dad’s account and in realization there was soon to be another “pot of gold” to swindle away? And that is exactly what happened, phase II of the “Fee Scam” as my dad entered the arena again, getting involved in the same damn scam with the same dirty crooks that would wipe out his entire net worth in less than 2-years and the family scrambling for ways to pay his funeral expenses. OK, we all make our own bed, my dad took the bait not once but twice as it was akin to an open invitation without any oversight and carrying on outside the attention of any audience of concern - except the bank! But like with the ridiculous “Equity Loan” allowed without limits and a way so easy to get in trouble financially, banks are allowing this back door to such abuse. The bank acts as the “middle-man” and no matter what they say in “we’re sorry” after the fact, the banking institutes are derelict in that duty - and the only reason they are letting it propagate is based on the fact they are not being harmed by this theft and most likely making a profit somewhere along the way. With the banks, all the warning signs were front and center of attention with my dad’s fascination that there was “free money” to be claimed just pay a small fee to get to the head of the line - more like getting to the front row in the line-up and blindfolds not required as the crooks kill the spirit of our senior citizens vulnerable such easy access abuse. And what the banker tells me is pure nonsense, that there exists an “eyes on” oversight for such abuse - but do nothing? Look, the banks knew about it and did nothing. One bank charged my dad “over-draft” close to a $1000-bucks when his account went negative - for a single month and it was not until that time that a block was placed on the crooks. Sure the bank is correct in saying that it took action, 18-months too late! So he quit that bank and found another, but by this time he had not the resources and his meager income consisting of Social Security and a Veteran’s benefit, it was consumed trying that one last “Fee” and he fell behind in rent and medical bills - because the scam continued to show its ugly side effects, that his dream of striking it rich before death was possible. As the way the scams are designed, that is the intent. When the scam started and my dad became addicted along with denial upon the fact he had so much into it, he could not stop and would not stop until every red cent was consumed. He woke every damn day thinking that payoff check will show-up any day now - he was never in denial, he thought it was a legitimate investment, along with Publishers Clearing House. These crooks model how PCH rips the life out of our seniors, and why there is legitimacy in such scams and Congress allows it to go on unabated. With that and how my father convinced himself the “Big Check” was on its way, what’s a few more checks to the crooks when $millions$ was guaranteed. Let me ask you this, how many checks do you write in a month’s time to cover necessities? Non-business that is, for homelife? With my dad, it should have been one-check for rent, one-check for his medication, one-check for his medical coverage and one-check for his cable TV and a few bucks for groceries, gas and cell phone charged to a debit card. My dad was writing checks out to this “scam” faster then he could order new 3x boxes of new checks! In less then 2-years time, my dad had written out over 3500 checks in denominations from $20 to $30 bucks, for entry into guaranteed “winnings” and never received a single “red” cent back. He also had hundreds of dollars wasted in postage stamps alone, because these scams use the time-clock to harass and threaten one to act fast or else forfeit it to John Doe! And some of the good crooks that have been arrested before but never jailed, they demand a non-traceable “Money Order”! My dad entered this scam with Bank Check #100 and in the end #3971 was cashed as he rested in his hospital bed dying. In my last conversation, remaining but a whisper of life, dad understood he had died a “poor man” and cried out for mom! Do the math, upwards 150 checks each month being generated when maybe 3 to 4 is all that was required to maintain a happy lifestyle. These documents pass through a bank as a clearing house, and it did raise an alarm of concern - yet the bank balked on taking corrective action. He was going broke, behind on bills and eating rotting food before I found out and intervened. And my dad always memo’d what a check was for - and for the most part it was stated as a “FEE” in small denominations - designed “small” but it adds up. Students in the 1st year of law school understand that “FEE” is illegal, maybe banks need to hire better lawyers so these institutes understand the law! So it was easy to write out a check for $20-bucks when the checking account had over $100000 and it was even easier to do this over and over again because any day now, any day “I shall be released” with boatloads of free money! In that 20-months time, my dad was wasting away upwards $5000 in this “FEE” scam. Now GOOGLE “Fee Scam” and the FTC will tell you all about such scams along with warnings from every damn branch of government. As it is a well-known criminal activity, and banks know all about it. So when my dad was signatory to so many checks month-after-month, it drained down the “Trust” and it wasn’t until he was paying me back for a loan a few years back did I get an understanding of what may be going down and draining his bank account for nothing in return - like he had no idea so much had been swindled away so quickly. And that is when I intervened, when a payback check was denied due insufficient funds. And when I finally received permission from my father to enter his accounts so I could see what was going on and if need be the time had come about wherein I must manage his financial affairs - it was too damn late as the “Trust” had by now gone negative. To reiterate, in less then 2-years time over $100000 lost to a scam, all through “Fee Checks” in small denominations, over 3500 checks that were written and defined as a “Fee”. My dad was going to the bank on average once a month to re-order checks, at a local branch! Yet this didn’t seem to bother the bankers, that a 92-year old guy…need I say more. When I found out about what was going on, I sent a letter of concern to the bank my dad was dealing with when all this went down. The reply from the bank CFO, rather sad and I have been told the same sentiment of disgust by several lawyers that work in the capacity to protect our seniors from such abuse, after the response was read. That letter is included in the end of this dissertation as permission to use it by the bank was granted, I guess in efforts to warm families that banks don’t give a rat’s ass. So the children as adults must beware, but that sets a stage for taking control away from our parents. There comes a time that becomes necessary, just when is a rather difficult decision making process and most likely it will be too damn late if a “scam” is involved. Yes, the banks need to do more. I was told by this bank that in such situations there exists in house “eyes on” for monitoring, like a sample of the general population is tested, to see if there is something suspicious or peculiar going on. Maybe this banker is in need of those coke-bottle glasses! With the amount of checks written by my father, statistically speaking it should have been easily caught, confronted and arrested. But when small denomination are what the crooks want, it is a curve ball. Even if the bank was to take drastic measure to “lock” an account, to get social services and or the law involved it takes time and borders on that “Right to Privacy”. The other thing of interest that it was not only I that missed the boat, my cousin was the police chief of the town my father lived and his son was a police officer that would visit my dad on a regular bases - as it was on his beat. One would think with a trained eye of the law that maybe something like this would surface and raise a flag, just through conversation. It did not as the perpetrators behind these scams are professional genius criminals that have escaped being locked up in solitary - I would say arrest them and water-boarding suits me fine. And the only assurance to protect the victims of such widespread like “scams” is what the bankers see and do when push comes to shove, nothing! In my dad’s case, the banks must have seen the abuse yet did nothing. When I learned about this, the fact the “Trust” had been depleted to nothing and with my dad’s passing struggling to find resources to allow for some going away party, my brother went mad and for the last year or so since the “scam” was discovered, he refused to talk to my father. Not even a simple hello, and now that one-on-one is gone forever. In ending, there were times when I found hate upon my dad for being so stupid, that the “Trust” would have been a very valuable resource for the brothers’ own financial situations, asking again and again “why”? Yes, my own greed. My dad was an accountant, he should have known better, but the way in which these scams are designed and because banks will let it go on and on, why the hell did my dad risk his life for country? When one looks at how widespread this abuse is upon our aging population so vulnerable to financial abuse and fraud, with scams on-the-loose ranging about with as many flavors as ice-cream - like what we see with a Fred Thompson pushing these “Reverse Mortgage” scams and other “Too Good To Be True” scams - well no wonder the U.S Congress is asleep at the wheel to protect, as one man’s stolen wealth is another man’s fancy hors d’oeuvres. Dad, Red, rest in peace. And maybe one day the U.S. Congress will get a draft notice for this war against our seniors, and those that get a deferment will be a telling sign that points to the real crooks - IMAGINE a war right here on our own turf. When asked to provide an “obituary” for my dad, I offered up the “lullaby” from the bank CEO that allowed my dad’s account to get swindled away as it was more deserving the dilemma facing our seniors then what my dad did during the World War to protect my liberty - here it is!

Obituary for Albert J. “Red” Kelley - March 15th, 2019
October 18, 2018

Dear Mr. Sam McGee(aka Son of Albert J. Kelley),

We are in receipt of your fax sent to the “Navigant Credit Union - Leadership Team” and others on October 15, 2018. President and CEO Gary Furtado has directed me to investigate the matter.  Thank you for bringing additional information to our attention. I want to express that we are as concerned for your father now as much as we were when this matter was first discovered. I want to assure you we do not take the matter lightly and will fully cooperate in any investigation to the extent possible. Without your father’s consent, we do have to respect his privacy. If you have obtained guardianship or Power of Attorney, please let me know and we can share more detailed information. As you do know that Albert J. Kelley, your father, did have an account with us, I am skirting confidentiality as he is the only surviving person(s) on the account, but will do so on a limited basis in the interest of helping him.

Albert J. Kelley did bring two or three counterfeit checks to us in the latter part of 2017. It is during that time I had two conversations with him, once while he was in the branch and once at his home number regarding the checks. I had advised him not to wire any funds to anyone and he assured me hadn’t. He was not forthcoming about anything and the conversations were very short. Unfortunately, all financial institutions are plagued with people of all ages trying to cash or deposit counterfeit checks. In any given year, we will catch between $200,000 and $500,000 in counterfeit checks received from over-the-counter, mobile deposit, ATM, overnight delivery and US Mail. It is not unusual for any branch to be presented with a counterfeit check at any time across all demographics. It has become part of the cost of doing business and we do our best to protect the Credit Union and its members, like your father when he brought the checks to us. This did not create a “red flag” as it is such a common occurrence.

Regarding the amount of checks your father appears to have written, our check processing system is fully automated meaning checks are not physically handled as they are all processed electronically. Our processing does not identify volume of checks written by a particular member, regardless of age.  Also, our compliance software does not perform that function, particularly with checks written in small dollar amounts. The scammers and criminals are well aware of how check processing works and function with that in mind. I can tell you, this is the first time that we have encountered any member who has written this many check or created ACH payments under these circumstances. During the course of our internal investigation, I learned the Rumford Branch had discussed the amount of checks your father was ordering. At one point, they stopped giving him temporary checks because he had asked for them on several occasions. He was asked about the number of boxes of checks he was ordering and told the branch staff the checks were for “business” and would not elaborate.

As you mentioned in the opening of your letter, your father appeared to be “of sound mind”. We do have to walk a fine line trying to elicit information from members whom we have concerns about their banking habits. People do become offended when they feel we are intruding into their personal lives even though we are attempting to protect them. Some do not want our help. Do we find illegalities by and against members? Yes, but it is frequently difficult to identify and determine what is occurring, particularly without the cooperation of the people involved with the resources at hand, bound by the regulations that guide us.

Many times, we can obtain a positive outcome when there is a co-owner on the account we can contact. Unfortunately, we did not have that information at hand.

Further regarding your father - At the end of 2017, a teller noticed the pattern of checks being written and it was brought to my attention. We acted and froze his accounts and rejected 18 checks we could best determine weren’t in his best interest. No fees were charged. This occurred in about the same time frame as when you contacted our Call Center and I subsequently sent an email to the email address you provided. Unfortunately, all of the damage had been done at this point. We took your father at his word that he was conducting a business and did not interfere with it. If we knew in 2015 when the account was opened what his intentions were, we wouldn’t have done so. I am certain you feel the same way, but it just isn’t always possible to determine someone’s intentions.

I want to assure you that it is a practice of Navigant Credit Union to attempt to protect all of its members, regardless of age. We do so with a great amount of diligence. We train our staff and we reward them for uncovering instances of exploitation. Unfortunately, despite several attempts at talking to your father about his practices, we could not obtain any information from him regarding his “business”. It seems simple as we discuss it today, but it I can assure you it was not the case in 2017 when we attempted to get information from him. The assertion that someone should have noticed “fee” or anything else about his checks isn’t practical because there is no routine review of electronically processed statement and checks. Again, it is an automated process. We never touch an original check that is processed outside of the Credit Union at the bank of first deposit. I am sure you can appreciate the amount of checks that are processed by this institution.

I did speak to some other local financial institutions regarding a hypothetical situation as this and all agreed that it would have been difficult to identify given the same set of circumstance. They also did not possess or were aware of any processing that would have flagged this activity.

What can be done going forward? I would suggest that if someone can be appointed guardian or obtain Power of Attorney, that you do so. Also, there have been Federal Trade Commission actions against these types of organizations. Some of them have been fined for deceptive practices while others continue to operate in the gray area of fine print or reappear with different names and continue their practice.

I would strongly suggest a complaint with the FTC as some of the fines have gone to reparation to victims. I will continue to investigate all avenues in this matter but wanted to touch base with you to answer your letter. Please feel free to reach out to me with any immediate questions.

Respectfully,
  
Stephen P. Ormerod
              CSO

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